Last Updated: January 1, 2026
1. Introduction
Charly’s Taylor is committed to protecting the privacy and personal information of every client, visitor, and individual who interacts with our business. This Privacy Policy outlines the types of information we collect, how that information is used, stored, and protected, and the rights available to individuals regarding their personal data.
This policy applies to all interactions with Charly’s Taylor, whether conducted through our website, by phone, via email, or in person at our Fontana, California location. By accessing our website, scheduling an appointment, entering into a rental agreement, submitting a garment for alterations, or otherwise engaging with any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and handling of your information as described herein.
We encourage all clients and visitors to read this policy carefully. If you do not agree with any part of this Privacy Policy, we respectfully ask that you discontinue use of our services and website. Charly’s Taylor reserves the right to update or modify this policy at any time, and any changes will be reflected on this page with a revised effective date. Continued use of our services following any update constitutes your acceptance of the revised policy.
This Privacy Policy is governed by and interpreted in accordance with the laws of the State of California, including the California Consumer Privacy Act (CCPA) and any other applicable state and federal privacy regulations.
2. Who We Are
Charly’s Taylor is a professional tailoring and formalwear establishment with over forty years of experience in the tailoring industry, located at:
16842 Merrill Ave, Fontana, CA 92335
We specialize in tuxedo rentals, expert garment alterations, and personalized style consultations for weddings, proms, galas, black-tie events, and other formal occasions. Our business operates both through our physical storefront and our online presence.
For any privacy-related inquiries or concerns, you may contact us directly at:
Phone: (909) 507-9199, (909) 428-2025
Email: romigg62@gmail.com
Studio Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
3. Information We Collect
Charly’s Taylor collects personal information from clients and visitors through a variety of channels, including our website, in-store interactions, phone calls, email correspondence, and appointment booking processes. The types of information we may collect include but are not limited to the following:
3.1 Personal Identification Information
This includes your full name, phone number, email address, mailing address, and any other contact information you voluntarily provide when scheduling an appointment, making an inquiry, or engaging with our services.
3.2 Measurement and Fitting Data
As a tailoring establishment, we collect body measurements and fitting preferences necessary to deliver our alteration and rental services. This may include chest, waist, hip, inseam, shoulder, arm length, and other relevant measurements required to achieve a precise and comfortable fit.
3.3 Event and Occasion Information
To provide appropriate styling guidance and ensure timely service delivery, we may collect information about the event you are preparing for, including the event type, date, location, dress code, and any specific requirements related to your formalwear needs.
3.4 Payment and Transaction Information
When processing payments for rentals, alterations, or consultations, we may collect payment-related information such as billing name, billing address, and payment method details. We do not store complete credit card numbers or sensitive financial data on our systems. All payment transactions are processed through secure, industry-standard payment processing systems.
3.5 Communication Records
We may retain records of communications between you and our team, including phone call logs, email correspondence, text messages, and notes from in-store consultations. These records are maintained for the purpose of service continuity, quality assurance, and dispute resolution.
3.6 Website Usage Data
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, operating system, device type, referring URL, pages visited, time spent on each page, and other browsing behavior data. This information is collected through cookies, analytics tools, and similar tracking technologies.
3.7 Photographs and Visual Media
With your consent, we may capture photographs or visual media during fittings or events for the purpose of portfolio documentation, marketing materials, or social media content. No photographs or visual media will be used publicly without obtaining your prior approval.
3.8 Information from Third Parties
In some cases, we may receive information about you from third parties, such as members of a wedding party coordinating fittings on your behalf, or from referral sources. Any such information will be treated with the same level of care and protection as information collected directly from you.
4. How We Use Your Information
The personal information collected by Charly’s Taylor is used exclusively for legitimate business purposes related to the delivery and improvement of our services. Specifically, we use your information for the following purposes:
4.1 Service Delivery
To process appointments, conduct fittings, execute alterations, manage rental agreements, and provide personalized style consultations. Your measurements and preferences are essential to delivering the precision tailoring and fit that our clients expect.
4.2 Communication
To contact you regarding appointment confirmations, service updates, completion notifications, follow-up inquiries, and any other communication necessary for the effective delivery of our services. We may also reach out to you regarding upcoming events, seasonal promotions, or new service offerings, unless you opt out of such communications.
4.3 Payment Processing
To process and record transactions related to our services, issue receipts, manage deposits, and handle refund requests in accordance with our Terms and Conditions.
4.4 Quality Improvement
To evaluate and improve the quality of our services, identify trends in client preferences, and enhance the overall client experience. Aggregated and anonymized data may be used internally for business analysis and service development purposes.
4.5 Legal Compliance
To comply with applicable legal obligations, respond to lawful requests from government authorities, enforce our Terms and Conditions, and protect the rights, property, and safety of Charly’s Taylor, our clients, and the public.
4.6 Marketing and Promotional Activities
With your consent, we may use your contact information to share updates about new collections, seasonal promotions, special events, and other offerings that may be of interest to you. You may opt out of receiving marketing communications at any time by contacting us directly or following the unsubscribe instructions included in any promotional message.
4.7 Record Keeping
To maintain accurate business records, including appointment histories, alteration records, rental agreements, and client profiles. These records allow us to provide consistent and personalized service across multiple visits and ensure continuity of care for returning clients.
5. How We Store and Protect Your Information
5.1 Data Storage
Personal information collected by Charly’s Taylor is stored securely using a combination of physical and digital storage methods. Physical records, such as measurement cards and fitting notes, are kept in secured areas within our premises with restricted access. Digital records are stored on password-protected systems with appropriate access controls.
5.2 Data Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to secure data storage systems, restricted employee access to client information, encrypted communication channels where applicable, and regular review of our data handling practices.
5.3 Limitations
While we take every reasonable precaution to protect your information, no method of data transmission or storage is entirely secure. Charly’s Taylor cannot guarantee absolute security of your personal data and shall not be held liable for unauthorized access resulting from circumstances beyond our reasonable control, including but not limited to cyberattacks, system failures, or breaches of third-party service providers.
5.4 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Measurement and fitting data may be retained for an extended period to facilitate future appointments and ensure service consistency for returning clients. Clients may request the deletion of their personal information at any time, subject to our legal obligations to retain certain records.
5.5 Employee Access
Access to client personal information within Charly’s Taylor is restricted to authorized personnel who require such access to perform their duties. All employees and staff members are expected to handle client information with the utmost care and confidentiality. Any breach of internal data handling protocols by an employee will be addressed promptly and may result in disciplinary action.
6. Sharing of Information
Charly’s Taylor does not sell, rent, trade, or otherwise distribute your personal information to third parties for commercial purposes. We may share your information only under the following limited circumstances:
6.1 Service Providers
We may share certain information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting providers, and analytics platforms. These service providers are contractually obligated to handle your information securely and are prohibited from using your data for any purpose other than the specific service they provide to us.
6.2 Legal Requirements
We may disclose your personal information if required to do so by law, regulation, legal process, or enforceable governmental request. This includes responding to subpoenas, court orders, or other legal mechanisms issued by courts or regulatory authorities.
6.3 Protection of Rights
We may share information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Charly’s Taylor, our clients, or the public. This includes exchanging information with other businesses or organizations for the purposes of fraud prevention and risk management.
6.4 Business Transfers
In the event that Charly’s Taylor undergoes a merger, acquisition, reorganization, or sale of assets, client information may be transferred as part of the transaction. In such cases, we will make reasonable efforts to ensure that the receiving party agrees to handle your personal information in a manner consistent with this Privacy Policy.
6.5 With Your Consent
We may share your information with third parties when you have provided explicit consent for such sharing. For example, if you request that your measurements be shared with a partner vendor or another service provider, we will do so only upon your direct authorization.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are used to recognize your browser, remember your preferences, and collect information about how you interact with the website.
7.2 How We Use Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, understand visitor behavior, and improve our online content and functionality. The types of cookies we may use include essential cookies necessary for website functionality, performance cookies that help us understand how visitors interact with our site, and analytics cookies that provide aggregated data about website usage patterns.
7.3 Third-Party Cookies
Our website may utilize third-party analytics tools, such as Google Analytics, which place their own cookies on your device to collect information about your browsing behavior. These third-party services operate under their own privacy policies, and we encourage you to review their policies to understand how they handle your data.
7.4 Managing Cookies
You have the ability to manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling cookies may affect certain features and functionality of our website and may limit your ability to fully interact with our online content.
8. Your Rights Under California Law
As a California-based business, Charly’s Taylor respects the privacy rights afforded to California residents under the California Consumer Privacy Act (CCPA) and other applicable state regulations. Under these laws, you have the following rights:
8.1 Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which that information was collected, the business purposes for which the information is used, and the categories of third parties with whom the information is shared.
8.2 Right to Delete
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions permitted by law. These exceptions may include situations where the information is necessary to complete a transaction, fulfill a legal obligation, or maintain business records required by applicable regulations.
8.3 Right to Opt Out
You have the right to opt out of the sale of your personal information. As stated in Section 6 of this policy, Charly’s Taylor does not sell personal information to third parties. However, if our practices change in the future, we will provide a clear and accessible mechanism for you to exercise this right.
8.4 Right to Non-Discrimination
Charly’s Taylor will not discriminate against any individual for exercising their privacy rights. You will not be denied services, charged different prices, or provided a different level of quality based on your decision to exercise any of the rights described in this policy.
8.5 How to Exercise Your Rights
To exercise any of the rights described above, please contact us using the contact information provided in Section 2 of this policy. We may ask you to verify your identity before processing your request to ensure that your personal information is not disclosed to unauthorized individuals. We will respond to all verified requests within forty-five days of receipt, as required by applicable law.
9. Children’s Privacy
Charly’s Taylor does not knowingly collect personal information from children under the age of thirteen. Our services are intended for adults and minors accompanied by a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a child under thirteen without verified parental consent, we will take immediate steps to delete such information from our records. If you believe that a child under thirteen has provided personal information to us, please contact us immediately using the details provided in Section 2.
Minors between the ages of thirteen and seventeen may engage with our services only with the direct involvement and consent of a parent or legal guardian. Any appointments, rental agreements, or alteration requests involving minors must be authorized by an accompanying adult, who assumes full responsibility for the transaction and the minor’s personal information.
10. External Links and Third-Party Websites
Our website may contain links to external websites or third-party platforms for informational or reference purposes. These external websites operate independently of Charly’s Taylor and are governed by their own privacy policies and terms of use. We do not control, monitor, or assume responsibility for the privacy practices or content of any third-party website.
We strongly encourage you to review the privacy policies of any external website before providing personal information or engaging with their services. Charly’s Taylor shall not be held liable for any data collection, use, or disclosure practices of third-party websites accessed through links on our site.
11. Social Media and Online Presence
Charly’s Taylor maintains a presence on social media platforms, including but not limited to Instagram and other visual content platforms. When you interact with our social media content by following our accounts, liking posts, commenting, or sending direct messages, the respective social media platform may collect information about your activity in accordance with its own privacy policy.
Any information you share publicly through social media interactions, such as comments or tagged photographs, is visible to other users and is subject to the privacy settings and policies of the respective platform. We encourage clients to review their privacy settings on each social media platform to control the visibility of their personal information.
With your explicit consent, we may feature client photographs, testimonials, or event-related content on our social media channels and website. If you wish to have any such content removed, please contact us directly, and we will promptly accommodate your request.
12. Data Breach Notification
In the unlikely event of a data breach that compromises the security of your personal information, Charly’s Taylor will take immediate steps to contain the breach, assess the scope of the incident, and mitigate any potential harm. We will notify affected individuals and relevant regulatory authorities in accordance with California law and applicable data breach notification requirements.
Notification will include a description of the nature of the breach, the categories of information involved, the steps we have taken to address the incident, and recommendations for individuals to protect themselves from potential harm. We are committed to transparency and will communicate openly with affected clients throughout the resolution process.
13. International Users
Our services and website are intended primarily for clients located in the United States, specifically within the State of California. If you access our website or engage with our services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
By using our website or engaging with our services from outside the United States, you consent to the transfer and processing of your personal information in accordance with this Privacy Policy and applicable United States and California law.
14. Changes to This Privacy Policy
Charly’s Taylor reserves the right to update, modify, or replace this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date at the top of the document. We encourage clients and visitors to review this policy periodically to remain informed about how we collect, use, and protect personal information.
If we make significant changes to this policy that materially affect how your personal information is handled, we will make reasonable efforts to notify affected individuals through our website, email communication, or in-store notices. Continued use of our services or website following any changes to this policy constitutes your acceptance of the updated terms.
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from this policy or the handling of your personal information shall be subject to the exclusive jurisdiction of the courts located in San Bernardino County, California.
16. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us using the information provided below:
Charly’s Taylor
16842 Merrill Ave, Fontana, CA 92335
Store Contact: (909) 428-2025
Staff Contact: (909) 507-9199
Email: charlystaylor66@gmail.com
Studio Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
We are committed to addressing all privacy-related inquiries promptly and transparently. Our team will respond to all requests within a reasonable timeframe and in accordance with applicable privacy regulations.
Your privacy is not an obligation we fulfill; it is a commitment we honor. At Charly’s Taylor, every piece of information you share with us is treated with the same precision and respect we bring to our craft. We are grateful for the trust you place in us and remain dedicated to safeguarding your personal information at every step of your experience with our atelier.
